One

Do you travel?

Absolutely! We are based out of Salt Lake City, Utah but are available for weddings worldwide. Travel fees for out-of-state weddings vary by location so please reach out for a custom quote. Discounts and destination packages are available for bucket list locations.

Two

Why hire a videographer?

Your wedding day is truly a once-in-a-lifetime experience and it deserves to be remembered. Your wedding events are going to fly by and you are going to wish you could relive those moments over and over again. Professional photography is so important for your day and we absolutely recommend investing in an amazing photographer, but video captures some things that still pictures simply can’t. Both are needed to preserve all the beauty, emotions, and feeling of your incredible day. 

Three

Who are the videographers who will be at my wedding?

With every wedding collection, two professional filmmakers are included. We have found having a two professional filmmakers at each wedding allows us to give our clients the best experience and ensure all the moments and angles are captured that make our wedding films one-of-a-kind. Joseph or Aubrey will lead shoot your wedding, and all our assistant shooters have been carefully trained and vetted to shoot consistent with our style and quality (and be kind and super easy to work with - because that's really important!). For really large weddings, booking additional members of our team beyond the two included with each collection is available as an upgrade.  

Four

How many hours of coverage will I need?

Our most popular wedding collection includes 8 hours of coverage. We also have a 6-hour option available for smaller, more intimate weddings and a 10-hour option perfect for bigger weddings with a longer timeline. Additional hours can be added as an upgrade to any collection. Please reach out - we would love to talk through your day and help you decide which option would provide optimal coverage for your unique wedding. 

Five

Can I customize a package?

Absolutely! No two couples or weddings are the same, and you deserve a wedding film that is unique to you and your day! Our wedding collections provide a great base with many upgrades and customizations available. If you have something in mind that you don't see listed in the investment guide, let us know! Chances are we can figure something out for you or connect you with a trusted vendor who can.

Six

How do you interact with our photographer? 

Your photographer is such an important part of your day, and we want you to have an amazing video and amazing photos! We love the photographers we get to work alongside, and we truly believe that this is a team effort! We work hard to communicate with your photographer prior to and throughout the wedding day to ensure everything runs smoothly for you on both ends! If you would love recommendations for incredible photographers we have worked with through the years, please let us know! 

Seven

When will I receive my wedding video?

On average our couples receive their wedding films 8-10 weeks following the big day, depending on film length and customizations. Our couples LOVE booking wedding trailers to enjoy + share with friends while they wait, and don't forget to keep an eye on our Instagram page for dreamy sneak peeks. We know it is hard to wait, but we we believe your love story deserves the level of attention and detail we give to every film and we never shortcut the editing process - we want this film to be unforgettable for you! 

Eight

Can I choose the song for my wedding FILM?

We know that music plays such a crucial role in your wedding film, and spend hours carefully selecting music that will best reflect your style and your day! While we only use royalty free music to ensure that you will be able to share and save your video to any social media platforms without the risk of it being taken down, we work hard to ensure the music we use is something you will love! While most couples prefer we select the music since it can be such a time consuming process (there are so many great songs to choose from!) the majority of songs we use are licensed through musicbed.com, and you are welcome to look through the available songs there and send us your favorites. You can also share the style and genre of music that you love with us and we will be happy to send you some great options to choose from. 

Nine

What is required to book with you?

Once we receive your package submission, we will send you a customized proposal & contract via our client management system Honeybook. A 50% deposit is required to reserve your date, and once that deposit is received and the contract is signed, we will officially book off your wedding date! Yay! 

Ten

Do you shoot anything besides weddings?

Absolutely!! We are constantly working and growing our brand, and on days when we aren’t filming + editing weddings, Joseph is creating business and branding films and Aubrey is filming birth stories and doing photography. Email us directly at hello@hartshornvideography.com to inquire about your project.